Commercial Lines Insurance

American Alternative Insurance Corporation (AAIC) is an insurance company domiciled in the state of Delaware and an admitted insurance carrier authorized to transact insurance business in all states of the United States and the District of Columbia.

Coverages can include property, casualty, management liability, professional liability, package, property, crime, inland marine, umbrella (personal and commercial), excess casualty, general liability and excess casualty, general liability, commercial auto, workers' compensation, accident and health, aviation, crop-hail, and multiple peril crop.

AAIC is rated A+, XV (Superior) by A.M. Best Company and has an insurer financial strength rating of AA- (Very Strong) from Standard & Poor's.

Not all products are available in every state.

NAIC ID number 19720

Reporting Claims & Claims Questions

If the policy number begins with the letters 2E, 3D, 4E, 5F, or 6N please contact ACM to file a claim.

ACM: 1-866-671-5042

ACM email: reportaclaim@acmclaims.com

If the policy number begins with the letters 3F, 3G, 7F, 8F, or T6 please contact Athens Administrators to file a claim.

Athens Administrators: 1-800-677-7896

Athens Email: Liabilitynewclaims@athensadmin.com

If the policy number begins with the letters 2K, 3K, 4K, or 5K please contact Community Underwriters Association (CAU) to file a claim.

CAU: 1-800-228-1930

CAU email: dclaims@cauinsure.com

If the policy number begins with 54, 88, 90, 2T, 2W, or 4D please contact Gallagher Bassett to file a claim.

Gallagher Bassett: 833-707-6338

If the policy number begins with 01, 51, 92, 96, 98, 1T, 3R, 4G, 5G, C1, D8, D9, G4, G8, or T5 please contact Network Adjusters to file a claim.
Network: 1-800-486-2524

Network email: networknewloss@networkadjusters.com

If the policy number begins with 99, 1N, 4N, 4W, N4, N5, N9, or W2 please contact Sedgwick to file a claim.

Sedgwick: 1-800-479-9188

Sedgwick email: sedgwick@sedgwick.com

If the policy number begins with VC, VF, VH, VK, VL, VM, VN, VP, VR, or VS please contact VFIS Claims Management to file a claim.

VFIS: 1-800-233-1957

VFIS email:  claims@glatfelters.com

To file a claim on a Surety Bond please contact Roanoke Claims Service by phone or email.

Roanoke Claims Service: 1-800-504-1544

Roanoke Email: BMCClaims@roanokegroup.com

For all other Claims Reporting submit new claims using the online Claims Reporting entry form: Claims FNOL (munichre.com)

For Catastrophe Claims please call 1-866-220-3505 or email clmsins@munichreamerica.com

For all other Claims questions call 1-888-729-2242 or email clmsins@munichreamerica.com

To send in a claim via Fax: 609-243-4558